Frequently Asked Questions

What counseling approach do you work from?

My counseling approach is an eclectic blend of the following: Narrative therapy, cognitive behavioral therapy, strength-based therapy, mindfulness, solution focus, and parts work. 

How do I get started?

  1. Send an email with your goals for therapy through the “Contact Me” button on this website. 

  2. Find the email containing the link for creating an account on My Portal. There you can fill out the intake forms.

  3. Once your insurance coverage is verified, we can get you scheduled for your first session.

  4. If you are private pay, be sure you fill out the credit card form in the intake forms so we can get your first session scheduled.

What can I expect in a session?

Each session lasts 53 minutes. First, we will check in to get a sense of how you have been since our last session. 

Then, we shift to the main focus of this session. Here we discuss your concerns and difficulties as well as identifying solutions and goals. 

We’ll wrap up by planning for and scheduling your next session.

Below are common areas of concern you may wish to talk about:

  • Stress/anxiety/depression

  • Grief/loss

  • Navigating life transitions

  • Relationship/family difficulties

  • Low self-esteem

  • Academic and career/workplace related challenges

  • Personal awareness/growth

  • Adjustment to changes in physical, sensory, or mental abilities

  • Living with a disability

  • Effective communication

What are your fees? Do you accept insurance?

Individual Counseling:

  • $120 - $180 for a 53 minute session.

  • Sliding scale available based on financial need.

  • Check, cash, and all major credit cards accepted.

  • Click on the Insurance page for a list of in-network plans I work with.

Consulting:

  • $120 for Individual and Business-related Accommodations Consulting (Per Hour)

  • $120 for Website and Document Accessibility Consulting (Per Hour)

What is your cancellation policy?

I have a 24 hour cancellation policy. If you need to cancel, please contact my office before 24 hours of the appointment time otherwise you may be charged for the missed session.

What credentials do you have?

I hold a masters in Clinical Rehabilitation Counseling from Portland State University, and am licensed as a Professional Counselor (LPC) in the state of Oregon. I am a nationally Certified Rehabilitation Counselor (CRC). The counselor education program at Portland State University is accredited by the Counsel on Accreditation of Counseling and Related Education Programs (CACREP).

**See my "About Me" page for more info.**

Will my counseling sessions be confidential?

Anything we discuss in your sessions will be kept confidential with the following exceptions: you are an imminent danger to yourself or others, you direct me to release information to a 3rd party, or I am directed by the court to disclose information. I am also a Mandatory Reporter, so I am obligated to report any information regarding the abuse of a child or vulnerable adult to the appropriate authorities.

My Professional Disclosure Information:

Being community, I am a licensed professional counselor with the Oregon Board of Licensed Professional Counselors and Therapists. As a licensed counselor I will abide by the ACA Code of Ethics. (This document in its full context is included in the intake forms sent to new clients before scheduling).


What are my rights as a client?

As a client you have the following rights as determined by the Board of Licensed Professional Counselors and Therapists:

  • To expect that a licensee has met the minimal qualifications of training and experience required by state law;

  • To examine public records maintained by the Board and to have the Board confirm credentials of a licensee;

  • To obtain a copy of the Code of Ethics;

  • To report complaints to the Board;

  • To be informed of the cost of professional services before receiving the services;

  • To be assured of privacy and confidentiality while receiving services as defined by rule and law, including the following exceptions:  1) Reporting suspected child abuse; 2) Reporting imminent danger to client or others; 3) Reporting information required in court proceedings or by client’s insurance company or other relevant agencies; 4) Providing information concerning licensee case consultation or supervision; and 5) Defending claims brought by client against licensee;

  • To be free from being the object of discrimination on the basis of race, religion, gender or other unlawful category while receiving services.

What do I do if it's an emergency?

If you have an emotional crisis and I am unavailable, please call 911 and request mental health assistance, the Multnomah Crisis line at: (503)988-4888, or #988 the National Crisis line.

Who do I contact if I have a complaint?

If you have a concern regarding my services, I encourage you to openly communicate with me first.  If you feel you need additional assistance you can contact the Oregon Board of Licensed Professional Counselors and Therapists at:  

3218 Pringle Rd. SE #250, Salem, Oregon 97302.  

(503) 378-5499

www.oregon.gov/OBLPCT

How do I obtain my records if you are no longer available?     

In case you are unable to access your records from me, you can contact: Jodi Lietz, MS, LPC (503)468-3411

Where can I go to get more information about this LPC?

Additional information about this counselor is available on the Board’s website: www.oregon.gov/oblpct.